EXPLORE OUR SERVICES
ArcticFox offers two service models: contract solutions and ad-hoc (non-contract).
While we believe most businesses benefit best from a proactively managed solution, we also understand that some businesses are more comfortable with a pay as you go model. Regardless of which model you choose, you get the same techs and the same dedication to excellence.
Contract Solutions Model
The contract solutions model is customized to your specific business requirements. Generally, each contract includes the following services as part of your monthly package:
- Managed Antivirus (AV)
- Managed Endpoint Protection
- Password Management with Role Based Access Control
- Patch Management
- Email SPAM and Phishing Prevention
- Mobile Device Management (MDM)
Ad-Hoc (No Contract) Model
The pay as you go model is as just as it sounds: you contact us, and we help with whatever you need. It’s just that simple.
Many of our clients start with this model, simply because something broke. Once they realize how much ArcticFox can help them, they move to the contracted solutions model.
With the no contract model, payment is generally expected at the time of service, although Net 30 terms may be available for regular clients.
Services Applicable to Both Models:
- Disaster Recovery and Business Continuity Planning and Testing
- Cloud Services and Cloud Provider Management (M365, Google, Dropbox, etc.)
- Data Backup and Archiving
- New User Setup
- New Device Setup and Configuration with Data and Settings Migration
- Remote Support
- Onsite Support
- vCIO (Virtual Chief Information Officer)
- 24 x 7 x 365 Support Availability
- Security Awareness Training
- Project Management
- Email Support and Migration
- Lean IT
- User Training
- Process Automation
- Windows 10 End of Life Migration
- Support with Web Software and Technologies: Jotform, WordPress, Zapier, Webhooks, APIs, etc.!
- VOIP Management (Ring Central, Zoom, etc.)
How can We Help You?
Get started today, get in touch!
Contact us to make your tech easier!